Winner with a question, agency curious about instant payouts, or retailer ready to connect — pick whichever way suits you. A real person (or a very helpful assistant) is on the other end.
Have a card already? Our support crew picks up Mon–Fri, 7am–6pm PT. Everyone else — use the form or chat below.
Instant answers about claims, cards, and wallets — 24/7. It hands you to a human when needed.
Tell us what you need and the right person will get back to you by email.
Your message goes straight to the crew's queue and lands with the right person — support for winners, sales for agencies and retailers.
Thanks, {{ sentName }} — the crew will get back to you at {{ sentEmail }} ASAP.
Submissions route to the crew's inbox and support queue. Protected by spam filtering & human verification. Never include your full card number or SSN in a message.
Kia's our assistant from Hawaii — she knows how LotteryCards works, from claims to cards to wallets, and answers instantly, any hour. For anything account-specific, she'll point you to the crew.